Automotive Service Coordinator

2 weeks ago


Fayetteville, North Carolina, United States Lewis CDJR Full time
Job Summary

We are seeking a highly skilled and organized Appointment Coordinator to join our Chrysler Dodge Jeep Ram Automotive Service Department. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring seamless appointment scheduling, and maintaining a positive work environment.

Key Responsibilities
  • Customer Service: Greet customers in a timely manner, establish positive rapport, and provide exceptional service throughout their visit.
  • Appointment Scheduling: Answer phones, schedule service appointments, and perform follow-up calls to ensure timely and efficient service.
  • Team Collaboration: Maintain a positive attitude and team atmosphere, working closely with colleagues to achieve departmental goals.
  • Documentation and Organization: Complete all required paperwork and documentation for repair services, maintaining a clean and organized workspace.
  • Product Knowledge: Develop and maintain superior product knowledge to effectively assist customers with service and warranty needs.
  • Communication: Listen to customers, answer their questions, and direct them appropriately as needed.
  • Additional Responsibilities: Confirm scheduled and missed appointments, respond quickly to customer inquiries, and perform other duties as assigned.
Requirements and Skills
  • Exceptional Interpersonal Skills: Excellent communication and customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Attention to Detail: Excellent attention to detail, with the ability to maintain accurate records and documentation.
  • Reliability and Punctuality: Must be punctual and reliable, with a strong commitment to meeting deadlines and achieving departmental goals.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health insurance, supplemental benefits, and a 401(k) plan.
  • Career Advancement Opportunities: Opportunities for career growth and advancement, with a focus on promoting from within.
  • Fun Company Events: Regular company events and activities, fostering a positive and engaging work environment.


  • Fayetteville, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryHendrick Automotive Group is seeking a skilled Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional vehicle repair and maintenance services.Key ResponsibilitiesExamine customer vehicles to identify...


  • Fayetteville, North Carolina, United States Crain Automotive Team Full time

    Job OverviewWe are seeking a friendly and enthusiastic individual to join our Crain Automotive Team as an Automotive Service Representative. As a key member of our team, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key ResponsibilitiesProvide exceptional customer service and support to...


  • Fayetteville, North Carolina, United States Phil Smith Automotive Group Full time

    Job OpportunityWe are seeking a skilled Service Technician to join our team at Phil Smith Automotive Group.As a Service Technician, you will be responsible for performing routine maintenance and repairs on vehicles to ensure they are safe and running efficiently.Our team offers a supportive and collaborative environment, with opportunities for growth and...

  • Automotive Technician

    3 weeks ago


    Fayetteville, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Hendrick Chrysler Jeep FIAT in Fayetteville, North Carolina. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive exceptional service and satisfaction.Key ResponsibilitiesExamine...

  • Automotive Technician

    2 weeks ago


    Fayetteville, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Hendrick Chrysler Jeep FIAT in Fayetteville, North Carolina. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive exceptional service and satisfaction.Key ResponsibilitiesExamine...


  • Fayetteville, North Carolina, United States Crain Automotive Team Full time

    Job OpportunityWe are seeking a skilled Automotive Repair Specialist to join our team at the Crain Automotive Team, Arkansas' largest family-owned and operated dealer group. Our team provides exceptional service and maintenance for all makes and models, as well as collision centers for body repairs.Key Responsibilities:Troubleshoot and repair complex...


  • Fayetteville, North Carolina, United States Crain Automotive Team Full time

    Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at the Crain Automotive Team. As a key member of our team, you will be responsible for maintaining and repairing industrial production and processing machinery, as well as troubleshooting and repairing defective vehicles.Key Responsibilities:Troubleshoot and repair complex...

  • Automotive Technician

    3 weeks ago


    Fayetteville, North Carolina, United States Icahn Automotive Group LLC Full time

    Job SummaryWe are seeking a highly skilled Automotive Technician to join our team at Icahn Automotive Group LLC. As a key member of our team, you will be responsible for diagnosing and repairing complex automotive systems, providing exceptional customer service, and leading a team of technicians to achieve exceptional results.Key ResponsibilitiesDiagnose and...


  • Fayetteville, North Carolina, United States Crain Automotive Team Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Service Porter to join our team at the Crain Automotive Team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our service department.Key ResponsibilitiesPulling and Shuttle Services: Safely transport customers' vehicles to and from our service...


  • Fayetteville, North Carolina, United States Protech Automotive Solutions Full time

    Job SummaryProtech Automotive Solutions is seeking a highly skilled Mobile Diagnostic Technician to provide top-notch service to our customers. As a key member of our team, you will be responsible for performing a variety of duties, including assisting customers, answering technical questions, and conducting research to resolve complex technology...


  • Fayetteville, North Carolina, United States Protech Automotive Solutions Full time

    Job SummaryProtech Automotive Solutions is seeking a highly skilled and dedicated Automotive Diagnostic Technician to join our team. As a key member of our team, you will be responsible for providing top-tier service to our customers by performing all-purpose duties, including:Applying technical knowledge to assist customersAnswering technical questions...

  • Service Attendant

    3 weeks ago


    Fayetteville, North Carolina, United States Penske Automotive Full time

    Penske Automotive Service Valet Job DescriptionWe are seeking a highly organized and detail-oriented Service Valet to join our team at Penske Automotive. As a Service Valet, you will be responsible for maintaining the cleanliness and organization of our designated department area and outside vehicle lots.Key Responsibilities:Drive vehicles to and from...


  • Fayetteville, North Carolina, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Hendrick Automotive Group. As a Business Development Representative, you will be responsible for generating leads and driving sales growth for our automotive sales team.Key ResponsibilitiesDevelop and execute lead generation strategies to...


  • Fayetteville, North Carolina, United States Penske Automotive Full time

    Penske Automotive West Showroom Drive Job DescriptionWe are seeking a skilled Receptionist to join our team at Penske Automotive West Showroom Drive. As a key member of our administrative team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer multi-line phone system and respond to...

  • Service Porter

    2 weeks ago


    Fayetteville, North Carolina, United States Crain Automotive Team Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Porter to join our team at the Crain Automotive Team. As a Service Porter, you will play a critical role in ensuring the smooth operation of our service department.Key ResponsibilitiesTransport customers' vehicles to and from our service department, including through the car wash and...


  • Fayetteville, North Carolina, United States Hendrick Automotive Group Full time

    Join Our Team of Skilled TechniciansHendrick Chrysler Jeep FIAT in Fayetteville, NC is seeking highly qualified technicians to join our team. We offer a range of opportunities for quick lube/preventative maintenance technicians as well as experienced line technicians. Our ideal candidate will have OEM dealership experience and be certified in CDJR, Ford, GM,...


  • Fayetteville, North Carolina, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Technician to join our team at Pep Boys. As a key member of our service team, you will be responsible for inspecting, diagnosing, and repairing tire and automotive services to deliver exceptional customer experiences.Key ResponsibilitiesDiagnose and repair vehicles to specifications, including...


  • Fayetteville, North Carolina, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Technician to join our team at Pep Boys. As a key member of our service team, you will be responsible for inspecting, diagnosing, and repairing tire and automotive services to deliver exceptional customer experiences.Key ResponsibilitiesDiagnose and repair vehicles to specifications,...

  • Parts Coordinator

    4 weeks ago


    Fayetteville, North Carolina, United States The Boyd Group Full time

    Job Title: Parts Coordinator - Automotive Repair SpecialistWe are seeking a highly organized and detail-oriented Parts Coordinator to join our team at The Boyd Group. As a key member of our operations team, you will play a critical role in ensuring the timely and accurate delivery of parts to our repair centers.Key Responsibilities:Parts Procurement: Work...


  • Fayetteville, North Carolina, United States Penske Automotive Full time

    About the RoleWe are seeking a highly skilled and customer-focused Receptionist to join our team at Toyota of Fayetteville. As a key member of our dealership team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our customers and vendors.Key ResponsibilitiesAssist customers and vendors by phone or in...