Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altor Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Customer Assistance: Provide timely and professional support to customers via phone, email, or chat, responding to inquiries and resolving issues in a courteous and efficient manner.
- Problem Resolution: Analyze and resolve customer complaints and concerns effectively, escalating issues to management when necessary.
- Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements, ensuring accuracy and efficiency in order management procedures.
- Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns.
- Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction.
- Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, and provide regular reports to management.
- Education: Bachelor's Degree or equivalent work experience.
- Experience: 3+ years of experience in customer service, preferably in a manufacturing environment.
- Skills: Excellent verbal and written communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office Suite.
- Competencies: Customer Service, Problem Solving, Judgment, and Adaptability.
The work environment is a dynamic and fast-paced office setting with a moderate noise level. The employee must occasionally lift and/or move up to 10 pounds and have specific vision abilities, including close vision.
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Customer Service Representative
2 weeks ago
Plymouth, Wisconsin, United States Altor Solutions Full timeJob Title: Customer Service RepresentativeReports to: Customer Service ManagerFLSA Status: Salary Non ExemptTravel: Travel requirement 10-15%Summary:The Customer Service Representative will be responsible for providing exceptional customer service to clients of Altor Solutions. This includes responding to customer inquiries, resolving issues, and providing...
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Customer Service Representative
1 week ago
Plymouth, Wisconsin, United States Altor Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altor Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Assistance: Provide timely...
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Customer Service Representative
3 days ago
Plymouth, Wisconsin, United States Altor Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altor Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Assistance: Provide timely...
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Customer Service Representative
5 days ago
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Customer Service Representative
4 days ago
Plymouth, Wisconsin, United States Altor Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Altor Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Assistance: Provide timely...
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Customer Service Representative
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Customer Service Specialist
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Client Support Representative
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Patient Service Coordinator
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Field Service Technician
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Automotive Service Technician
1 week ago
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Automotive Service Technician
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HVAC Service Technician
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Long Haul Truck Operator
2 weeks ago
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Production Equipment Specialist
1 week ago
Plymouth, Wisconsin, United States Plymouth Foam LLC Full timeJob OverviewPosition Title: Machine OperatorDepartment: ManufacturingReports to: Production ManagerFLSA Status: Non-ExemptPosition SummaryThe Machine Operator plays a crucial role in the production, examination, and packaging of Plymouth Foam LLC's products. This position requires adherence to quality standards and reporting any discrepancies to the...
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Plymouth, Wisconsin, United States Scooters Coffee - Plymouth 2110 Full timeAbout Scooters Coffee - Plymouth 2110We are a specialty coffee company that prides ourselves on providing fast, friendly service and consistent, quality products to our customers.Job SummaryWe are seeking a highly motivated and enthusiastic Barista to join our team at Scooters Coffee - Plymouth 2110. As a Barista, you will be responsible for creating a...
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Domino's Assistant Manager
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Plymouth, Wisconsin, United States Domino's Pizza LLC Full timeJob Summary:As a key member of the Domino's team, the Assistant Manager plays a vital role in ensuring the smooth operation of our restaurants. This dynamic individual will be responsible for:Recruitment and Hiring: Assist in the recruitment process, including interviewing and hiring new team members to join our dynamic team.Team Coaching: Provide guidance...