Automotive Customer Service Specialist

2 days ago


Turlock, California, United States SpeeDee Oil Change and Auto Service Full time

We are seeking a highly skilled Automotive Customer Service Specialist to join our team at SpeeDee Oil Change and Auto Service. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.

Responsibilities:

  • Provide exceptional customer service and support to our customers
  • Answer customer inquiries and resolve any issues in a timely and professional manner
  • Greet and interact with customers in a friendly and inviting manner
  • Explain our preventative maintenance services and pricing structure to customers
  • Review services performed and bill out customers
  • Obtain technical information from managers or technicians to respond to customer questions
  • Presents all promotional materials to customers
  • Maintain marketing programs as directed by manager
  • Answer telephone in an approved manner
  • Work to maintain a team effort of quality customer service

Requirements:

  • Commitment to excellence at all levels of service
  • Retail experience, automotive experience helpful
  • Good communication skills, cheerful and friendly
  • Enthusiastic attitude and good work ethic
  • Basic computer and office management skills
  • Clean and neat appearance, good telephone voice

Benefits:

  • Growth Opportunities
  • Locally Owned and Operated
  • Safety You can Trust

Compensation: $16.00 per hour



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