Automotive Customer Service Specialist
2 days ago
We are seeking a highly skilled Automotive Customer Service Specialist to join our team at SpeeDee Oil Change and Auto Service. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.
Responsibilities:
- Provide exceptional customer service and support to our customers
- Answer customer inquiries and resolve any issues in a timely and professional manner
- Greet and interact with customers in a friendly and inviting manner
- Explain our preventative maintenance services and pricing structure to customers
- Review services performed and bill out customers
- Obtain technical information from managers or technicians to respond to customer questions
- Presents all promotional materials to customers
- Maintain marketing programs as directed by manager
- Answer telephone in an approved manner
- Work to maintain a team effort of quality customer service
Requirements:
- Commitment to excellence at all levels of service
- Retail experience, automotive experience helpful
- Good communication skills, cheerful and friendly
- Enthusiastic attitude and good work ethic
- Basic computer and office management skills
- Clean and neat appearance, good telephone voice
Benefits:
- Growth Opportunities
- Locally Owned and Operated
- Safety You can Trust
Compensation: $16.00 per hour
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