Computer System Analyst
1 month ago
Job Summary:
This position performs desktop and network support to local area network users. The ideal candidate will be a self-motivated critical thinker who enjoys working with technology and problem solving.
Key Responsibilities:
- Analyzing and coordinating resolution of hardware, software, and network communication problems
- Assisting with planning and designing of office network layouts
- Evaluating the effectiveness of hardware, software, and communication performance
- Researching and recommending improvements and solutions
- Installing and maintaining an inventory of computers and electronic equipment
- Providing training and support to peers and other teams
Requirements:
- One (1) year work-related experience communicating verbally and/or in writing, guiding end users through computer related inquiries
- One (1) year work-related experience with supporting and troubleshooting Microsoft Office 365 and Microsoft Teams
- Two (2) years of work-related experience deploying, supporting, and maintaining, or troubleshooting computer hardware/software
- Two (2) years of work-related experience troubleshooting and handling Windows 10 or 11 in an enterprise environment
Preferred Qualifications:
- A bachelor's degree from an accredited college or university with a major course of study in Information Technology
Additional Information:
This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency. This position requires the ability to install and maintain computer equipment with the ability to bend, stoop and kneel in awkward positions and lift up to 50 pounds, with or without accommodations.
This position has a standard workday of 8am – 5pm, Monday through Friday. This position requires the applicant to be willing to work as part of a team and be willing to learn and improve current skills. This position may require you to work outside your regular work schedule, should there be a business need to do so.
Benefits:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
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