Operations Team Lead

1 week ago


Gallatin, Tennessee, United States The Gap Full time

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.

The Role

In this key position, you will be responsible for driving operational excellence while meeting customer-centric goals. You will utilize the latest technology and innovation to motivate and coach employees, ensuring they have the necessary skills to deliver exceptional customer experiences.

  • Drive accountability and standardized best practices to optimize operational performance.
  • Enhance our working together platform by driving a high-performing team through employee engagement.
  • Establish and maintain effective partnerships within functional areas to maximize performance.
  • Embrace continuous improvement through agility, process development, and positive change to identify best solutions.

You will also act as an employee advocate, adhering to our open-door policy, supporting policies and procedures, and maintaining effective communication. Your strong problem-solving skills, decision quality, and implementation abilities will enable you to build and sustain a culture that values collaboration and teamwork.

We offer a competitive salary range of $$$60,000 - $$90,000 per annum, depending on experience, plus benefits such as:

  • A merchandise discount of 50% off regular-priced merchandise at our brands (Old Navy, Gap, Banana Republic, and Athleta), and 30% off at Outlet.
  • An extensive Paid Time Off plan, one of the most competitive in the industry.
  • The opportunity to volunteer 'on the clock' hours each month for charity work.
  • An extensive 401(k) plan with company matching for contributions up to four percent of your base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision, and life insurance.

At Gap Inc., we are committed to providing a workplace free from harassment and discrimination. We strive to foster a diverse and inclusive environment of belonging, where everyone can grow and thrive. As an equal-opportunity employer, we value and celebrate differences in backgrounds, perspectives, and experiences.



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