Financial Services Team Lead

6 days ago


Chambersburg, Pennsylvania, United States F&M Trust Full time
Job Summary

F&M Trust is seeking a highly skilled and experienced Financial Services Team Lead to oversee the operations of our Memorial Square Office. As a key member of our team, you will be responsible for supervising a team of Financial Service Representatives, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and mentor a team of Financial Service Representatives to ensure excellent customer service and sales performance.
  • Oversee office operations, including cash handling, account opening, and consumer lending.
  • Develop and implement strategies to increase sales and customer engagement.
  • Collaborate with other departments to ensure seamless customer experience.
  • Provide coaching and training to team members to improve their skills and knowledge.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in banking or financial services, with a proven track record of sales and customer service excellence.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Proficiency in Microsoft Office and banking software applications.
Benefits
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with up to 6% match.
  • Paid time off and 11 paid bank holidays.
  • Ongoing training and development opportunities.
What We Offer

F&M Trust is an Equal Opportunity Employer, committed to diversity and inclusion. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual with a passion for banking and customer service, we encourage you to apply for this exciting opportunity.



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