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Patient Experience Coordinator

2 months ago

Citrus Heights, California, United States Aspen Dental Full time
About the Role

We are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Aspen Dental. As a key member of our front office team, you will play a vital role in delivering exceptional patient service and ensuring a positive experience for our patients.

Key Responsibilities
  • Provide superior patient service with empathy and understanding, meeting the unique needs of each patient
  • Schedule and confirm patient appointments, ensuring seamless communication and coordination
  • Organize patient charts, verify insurance, and process payments with accuracy and efficiency
  • Balance nightly deposits and credit card processing, maintaining a high level of financial accuracy
  • Perform additional tasks as assigned by the Manager, supporting the smooth operation of the practice
What We Offer
  • A comprehensive benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match
  • Career development and growth opportunities through our best-in-class training program
  • A dynamic and supportive work environment that fosters collaboration and innovation
  • Free Continuing Education (CE) through TAG U, enhancing your skills and knowledge
Requirements
  • High school diploma or equivalent
  • Strong communication and interpersonal skills, with a focus on empathy and understanding
  • Excellent time management and organizational skills, with attention to detail
  • A high regard for confidentiality and discretion
About Aspen Dental

Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical business support services from Aspen Dental Management, Inc. We are proud to be Equal Opportunity Employers, welcoming all qualified applicants to apply.