Customer Liaison Specialist
7 days ago
This is an exciting opportunity to join Scott Hammond - State Farm Agent as a Customer Relations Representative. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers.
Your primary responsibilities will include responding to customer inquiries, processing policy changes, and gathering necessary information for underwriting. You will also assist in scheduling appointments and developing strategies to meet office and individual goals.
We are looking for a highly motivated and organized individual who has excellent communication skills and can work well independently. If you are enthusiastic about sales and customer service, we encourage you to apply.
About the Role:
This is a full-time position with a competitive salary range of $60,000 - $80,000 per year. You will have the opportunity to work in a dynamic and fast-paced environment with a talented team.
Responsibilities:
- Customer service, processing changes, explaining changes in billing, and gathering information
- Scheduling appointments and identifying customer needs
- Working with the agent to establish and meet office and individual goals
- Maintaining a strong work ethic with a total commitment to success each day
- Collaborating with the agency team to ensure successful long-lasting customer relations
Qualifications:
- Customer service experience
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- A successful track record of meeting sales goals/quotas preferred
- Ability to effectively relate to customers
- Property & Casualty license required
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Company parties
- Training & development
- Tuition assistance
- Flexible schedule
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