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Support Services Assistant

2 months ago


New York, New York, United States NYC Health Hospitals Full time

NYC Health + Hospitals/Jacobi is a prominent 457-bed teaching hospital associated with the Albert Einstein College of Medicine. This facility has received numerous accolades and designations for its outstanding Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. Notably, it features the only multi-person hyperbaric chamber in the region, accommodating up to nine patients simultaneously. The Ambulatory Care Pavilion at Jacobi complements its inpatient services, enabling staff to deliver exceptional care in a modern, state-of-the-art setting.

At NYC Health + Hospitals, our commitment is to provide high-quality health services without exception. Every team member embodies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathetic communication and collaboration with all individuals involved.

Job Overview

**Position Purpose:** Under direct supervision, the role involves performing tasks of moderate difficulty and responsibility in food services, housekeeping, and maintenance operations; engages in related duties as required.

Key Responsibilities:
In the realm of Food Services Operations:
1. Prepares the assigned station with necessary items prior to meal service; ensures cleanliness before food preparation begins.
2. Assembles meals on trays for patients based on menu cards or specific dietary requirements.
3. Distributes trays to patients and retrieves soiled trays for return to the kitchen.
4. Participates in daily menu discussions and cafeteria or dining room operations, including organizing the serving area and resetting tables.
5. Aids in cooking tasks and prepares patients' between-meal snacks and cold dishes (e.g., salads, sandwiches, desserts) following oral or written guidelines; reheats hot foods in the microwave.

Essential Qualifications:
Ability to read and write in English and to comprehend and execute simple instructions. A High School Diploma or GED is required.

NYC Health and Hospitals provides a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees working 20+ hours per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Various employee discount programs