Client Onboarding Specialist

3 weeks ago


Birmingham, Alabama, United States Providence Staffing LLC Full time

Providence Staffing LLC is seeking an exceptional Client Onboarding Specialist to join their team in Birmingham, AL.

About the Firm

Our law firm specializes in personal injury cases, offering top-notch legal services to our clients. We are committed to providing excellent care and guidance throughout the legal process.

Key Responsibilities:
  • Actively seek new referral relationships to expand the firm's client base.
  • Collaborate with legal assistants or attorneys to ensure seamless onboarding of new clients.
  • Assist with tracking case milestones to ensure important deadlines are met in the intake process.
  • Communicate case updates to clients as needed until the handover to the legal team.
Requirements:
  • At least 1 year of prior experience working with a personal injury firm.
  • Strong communication and interpersonal skills with the ability to build rapport quickly.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and as part of a collaborative team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to manage sensitive client information with utmost confidentiality and professionalism.
Compensation:

The estimated salary range for this position is $38,720 per year, based on 19 dollars per hour and a standard full-time schedule.



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