Gastroenterology Patient Access Coordinator

2 weeks ago


Indianapolis, Indiana, United States Ascension Full time
Position Overview

The Patient Access Representative plays a crucial role in the Gastroenterology department, ensuring smooth operations and exceptional patient experiences. This position involves effective communication with patients and healthcare staff to facilitate the scheduling of necessary medical procedures.

Key Responsibilities
  • Engage with patients to collect essential demographic, insurance, and clinical data, entering this information into the designated systems.
  • Utilize appropriate resources to address inquiries regarding procedure specifics, including type, date, and location.
  • Optimize scheduling processes to maximize patient convenience and clinical efficiency, ensuring clear communication of schedules.
  • Assist in the coordination of insurance pre-certification and authorization activities.
  • Provide guidance to patients and their representatives about pre-service requirements and necessary instructions.
Work Schedule

This position operates on a day shift schedule, Monday through Friday.

Qualifications

Education:

  • A high school diploma or equivalent is required, or at least one year of relevant job experience.
  • Note: Professional licensure or certification may substitute for education or experience, where applicable.
Benefits Overview

Employees enjoy a comprehensive benefits package, including:

  • Paid time off (PTO)
  • A variety of health insurance options and wellness programs
  • Retirement plans with employer matching
  • Disability coverage (both long-term and short-term)
  • Employee assistance programs (EAP)
  • Parental leave and adoption support
  • Tuition reimbursement opportunities
  • Community engagement initiatives

*Note: Benefits eligibility may vary by position, and certain exclusions may apply. Actual compensation offers will depend on various factors including role, education, experience, location, and qualifications.



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