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Product Manager

2 months ago

Braintree, Massachusetts, United States InvoiceCloud Full time
About the Role

We are seeking a highly skilled Product Manager to lead our Payer-Facing Capabilities team at InvoiceCloud. As a Product Manager, you will be responsible for driving the strategy, roadmap, and execution of our initiatives, working closely with cross-functional teams to deliver results.

Key Responsibilities
  • Gain a deep understanding of InvoiceCloud's SaaS products, including verticals served, payment methods, and user flows.
  • Review and analyze our current backlog and roadmap, identifying opportunities for improvement and growth.
  • Develop and maintain strong relationships with stakeholders, including customers, prospects, and internal teams.
  • Collaborate with our UX and Marketing teams to improve our Payer user personas and drive customer adoption.
  • Work with our R&D team to build a complete product roadmap, ensuring alignment with company goals and value creation.
  • Identify and prioritize opportunities to improve overall satisfaction and key metrics, working with cross-functional teams to implement solutions.
  • Gain a holistic understanding of the payments market, identifying disruptive opportunities in payments experience.
Requirements
  • Minimum of a BA/BS, preferably in computer science, engineering, or other quantitatively oriented fields.
  • 2+ years of SaaS product management experience with product owner responsibilities.
  • Experience publishing APIs with a development team and comfortable talking with customers and implementation teams about their use.
  • Demonstrated owner's mentality for their product area, with a passion for the product and space they lead.
  • Strong analytical and quantitative skills, with demonstrated experience in customer and competitive research.
  • Exceptionally clear and precise communication skills, able to effectively communicate strategic vision and specific details to customers and internal stakeholders.
What We Offer
  • Competitive benefits program, including medical, dental, vision, life & disability insurance, 401(k) plan with company match, flexible time off, wellbeing days, paid holidays, and summer Fridays.
  • Mental health resources, paid parental leave, backup care, tuition reimbursement, and employee resource groups.
Equal Opportunity Employer

InvoiceCloud is an Equal Opportunity Employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.