Retail Sales Associate

4 weeks ago


Puyallup, Washington, United States Gap Inc. Full time
About Old Navy

We're a fashion-forward retailer that's all about making style accessible to everyone. Our teams are passionate about creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

Our Culture

We're a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. We're family.

About the Role

As a Brand Associate, you'll be an integral part of our team, bringing our brand to life for our customers. You'll engage and connect with customers by providing excellent customer service, resulting in brand loyalty. You'll be an expert in product, using your knowledge and experience to educate, inform, inspire, and wardrobe the customer.

Key Responsibilities
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni-channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external requests
  • Exchange and verify job-related information to provide support
What We're Looking For

We're looking for a good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals. You'll be a problem solver with a focus on continuous improvement, always learning, open to feedback, and taking action as required. You'll be able to handle customer interactions and potential issues/concerns courteously and professionally.

Benefits

We offer a competitive hourly range of $17.50 USD. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county, and state requirements.



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