Customer Service Representative Weekend Closer

3 days ago


Denver, Colorado, United States Planet Fitness Full time
Job Summary

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities:
  • Customer Service: Greet members, prospective members and guests, providing exceptional customer service.
  • Front Desk Operations: Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Account Management: Facilitate needed updates to member's accounts.
  • Member Support: Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
Requirements:
  • Customer Service Background: Customer service background preferred.
  • Technical Skills: Basic computer proficiency.
  • Passion for Fitness: A passion for fitness and health.
  • Attitude and Punctuality: Upbeat and positive attitude, punctuality and reliability is a must.
  • Communication Skills: Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Problem Solving: Strong listener with the ability to empathize and problem solve.
  • Diplomacy: Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Age Requirement: Must be 18 years of age or older.
Physical Demands:
  • Standing and Walking: Continual standing and walking during shift.
  • Talking: Continual talking in person or on the phone during shift.
  • Lifting: Must be able to occasionally lift up to 50 lbs.
  • Toxic Chemicals: Will occasionally encounter toxic chemicals during shift.
Benefits:
  • Employee Recognition Program: Employee Recognition Program.
  • Advancement Opportunities: Advancement Opportunities.


  • Denver, Colorado, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Denver, CO. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Responsibilities:Assist the management team...


  • Denver, Colorado, United States Internal Revenue Service Taxpayer Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Contact Representative. As a Contact Representative, you will provide exceptional customer service to individuals and businesses, assisting them with a wide range of issues related to tax responsibilities.Key ResponsibilitiesProvide over-the-phone technical...


  • Denver, Colorado, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Denver, CO. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate communication, and resolving any issues that may arise.**Key...


  • Denver, Colorado, United States Richmond American Full time

    We are seeking a qualified Loan Closer to join our team at Richmond American. Responsibilities include reviewing loan files for accuracy to prepare financial figures, balancing loan documents with title records, and issuing Closing Disclosures to borrowers on a daily basis to meet business objectives. As a Loan Closer, you will be responsible for ensuring...


  • Denver, Colorado, United States Service Logic Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Service Logic. As an HVAC Dispatch Coordinator, you will play a critical role in ensuring the timely and efficient delivery of service to our customers.Key Responsibilities:Coordinate daily schedules for service technicians to ensure customer...


  • Denver, Colorado, United States Planet Fitness - PF Baseline Fitness Full time

    Job OverviewThe Customer Service Representative will play a vital role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesMember Engagement: Greet members, prospective members, and guests, providing a superior level of customer service.Front Desk...


  • Denver, Colorado, United States Cielo Projects Full time

    Job Title: Customer Service RepresentativeCielo Projects is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience at every touchpoint.Key Responsibilities:Guest Service:...


  • Denver, Colorado, United States Circle K Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...


  • Denver, Colorado, United States Goodwill of Colorado Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative or Warehouse Associate at Goodwill of Colorado. As a key member of our team, you will play a vital role in providing exceptional customer service and supporting our operations.Key Responsibilities:Provide excellent customer...


  • Denver, Colorado, United States McDonald's Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at McDonald's. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe environment for our customers.Key...


  • Denver, Colorado, United States Puttshack USA Inc Full time

    Job SummaryPuttshack USA Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and ensuring that every visit to our venue is memorable and enjoyable.Key ResponsibilitiesProvide Exceptional Guest Service:...


  • Denver, Colorado, United States Alpine Maids Full time

    About Alpine MaidsWe are a reputable cleaning services company that prides itself on providing a work environment where our team members can thrive. As a customer service representative for introverts, you will be part of a team that values independence, transparency, and open communication.Job ResponsibilitiesDevelop long-lasting relationships with our...


  • Denver, Colorado, United States SP Plus Corporation Full time

    About the RoleAt SP Plus Corporation, we are driven by our commitment to making every moment matter for our customers. As a Customer Service Representative, you will play a vital role in delivering exceptional service and creating a stress-free experience for our customers.**Key Responsibilities:**Treat each customer with respect and kindness, ensuring every...


  • Denver, Colorado, United States McDonald's Restaurants Full time

    Job Summary:We are seeking a reliable and hardworking individual to join our team as an Airport Customer Service Representative at DEN Airport. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience in our restaurant.Responsibilities:Provide excellent customer service to...


  • Denver, Colorado, United States Pattern Promotions Full time

    Customer Service Representative at Pattern PromotionsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.**Job Summary:**As a Customer Service Representative at Pattern Promotions, you will be responsible for providing exceptional customer service and support to our clients through inbound...


  • Denver, Colorado, United States G&S Service Inc Full time

    Customer Sales and Service Specialist RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales and Service Specialist at G&S Service Inc.Key Responsibilities:Process customer sales transactions efficiently and accuratelyEnsure store closing procedures are completed on timeMaintain a clean and organized store...


  • Denver, Colorado, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail store team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide exceptional...


  • Denver, Colorado, United States Airport Retail Group LLC Full time

    About UsAirport Retail Group LLC is a leading travel retailer in the airport marketplace, providing clients with a portfolio of attractive and successful brands.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing...


  • Denver, Colorado, United States Domino's Pizza LLC Full time

    Job Description**Domino's Pizza LLC Customer Service Representative**This role is responsible for providing exceptional customer service to Domino's Pizza customers. The Customer Service Representative will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Order...


  • Denver, Colorado, United States PrideStaff Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls, resolving customer concerns and complaints, and conducting follow-up calls when necessary.Key ResponsibilitiesAnswer...