IT Support Specialist

1 day ago


New Port Richey, Florida, United States INflow Federal Full time
About INflow Federal

INflow Federal is a dynamic small business at the forefront of innovation, specializing in Network Modernization, Cybersecurity, and Data Modernization in support of Joint Force Mission Operations. Our team is dedicated to empowering federal agencies with powerful, integrated solutions.

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers, ensuring the smooth operation of our systems and networks.

Key Responsibilities
  • Provide first-level and second-level technical support for various Microsoft tools and applications
  • Troubleshoot hardware and software issues
  • Escalate complex issues to appropriate IT teams when necessary
  • Efficiently use the ticketing system to track, update, and resolve user issues
  • Prioritize and manage multiple tickets simultaneously
  • Maintain accurate documentation of all support activities
Requirements
  • DoD Secret clearance
  • CompTIA Security+
  • High School Diploma + 2 years' IT experience
About Us

At INflow Federal, we value our employees and strive to create a positive and inclusive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.



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