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Sales Associate

2 months ago

Paradise Valley, Arizona, United States Drybar Shops Full time

About the Role:

Drybar Shops is seeking a highly skilled and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, ensuring a memorable experience for our clients, and upholding Drybar standards.

Key Responsibilities:

  • Client Experience: Lead the client's experience from check-in to check-out, ensuring Drybar standards are upheld and creating a memorable experience for the client.
  • Shop Atmosphere: Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
  • Reservation System: Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
  • Shop Cleanliness: Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Requirements:

  • 1+ years of experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
  • Previous experience with Point of Sale Systems is strongly preferred.
  • Previous salon/spa experience is preferred but not required.
  • High school diploma or equivalent.
  • Promote a professional and brand-appropriate image.
  • Frequently required to stand and/or walk for the duration of 6-8 hour long shifts.