Animal Behavior Specialist

4 weeks ago

San Mateo, California, United States Peninsula Humane Society Full time
Job Description

Job Title: Animal Behavior Assistant

Job Summary:

We are seeking a highly motivated and compassionate Animal Behavior Assistant to join our team at the Peninsula Humane Society & SPCA. As a key member of our Behavior Department, you will play a vital role in ensuring the welfare and well-being of the animals in our care.

Key Responsibilities:

  • Update the TLC boards as assigned
  • Perform behavior modification for selected shelter dogs & cats on a daily basis
  • Assist in training department volunteers
  • Work in conjunction with Department managers to determine the disposition of animals for euthanasia or adoption due to behavior reasons
  • Maintain a positive, educational approach with a willingness to listen when dealing with the public, the staff and volunteers
  • Counsel and work with the public on issues related to responsible animal care, i.e. spaying/neutering, vaccinations, vet care, identification, animal behavior, adoptions, etc.
  • Lead the Enrichment program as assigned
  • Field Animal Behavior Helpline calls, always maintaining a customer-friendly approach
  • Adhere to the department's philosophy to only use positive reinforcement methods for training
  • Conduct one-on-one behavior consultations for recent adopters
  • Effectively manage emotionally charged situations with customers, volunteers and staff
  • Work effectively under pressure in a fast-paced and often emotionally challenging environment
  • Help prepare program reports as needed
  • Actively collaborate with other departments

Supervisory Responsibilities:

Supervise volunteers in behavior programs.

Qualifications:

  • Upon hire, must pass a background check
  • Must be highly motivated toward the welfare and humane treatment of all animals
  • Must have customer service and previous animal handling experience
  • Must be able to work afternoons, Tuesday – Saturday
  • Ability to work well with and communicate effectively both orally and in writing with the public, staff and volunteers
  • Must be highly motivated toward the welfare and humane treatment of all animals
  • One to two years related experience and/or training; or equivalent combination of education and experience. Animal behavior experience would be a plus
  • Knowledge of Chameleon Database software; Internet, MS Outlook Internet software; some report writing Spreadsheet software and MS Word, Word Processing software

Benefits:

  • Medical /Dental /Vision/Life/ Flex Spending
  • Sick, Vacation and Holiday pay
  • Employee Assistance Plan
  • Retirement plan & employer matching

Additional Benefits for Employees with Pets:

  • Free vaccines, spay/neutering, microchipping, and two pet adoptions
  • Discounted euthanasia services/cremation, bloodwork, urinalysis, prescription food, and discounts at our retail stores

For more information about our available job opportunities and how to apply, please visit our website at www.phs-spca.org/careers

The Peninsula Humane Society & SPCA is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. EOE/M/F/D/V/SO

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