Shift Lead

4 weeks ago


Sanford, United States Planet Fitness Full time
Grow with Us

We are seeking a talented and motivated Shift Lead to join our team at Planet Fitness. As a Shift Lead, you will have the opportunity to develop your leadership skills and contribute to the success of our fitness community.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive member experience.
  • Assist in recruiting, hiring, and developing a high-performing team.
  • Support the General Manager with staff oversight and management.
  • Assist in scheduling and supervising staff.
  • Ensure the entire team provides a world-class member experience at all times.
  • Resolve member, staff, and club issues, concerns, and challenges as they arise.
Qualifications:
  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy, and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic, and energetic.
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.
Benefits and Perks:
  • Free Planet Fitness Black Card Membership.
  • Employee Assistance Program (EAP) with free and confidential access to counseling resources.
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.
  • Financial wellness benefit, MyFlexPay.

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