Shift Leader

1 month ago


Sanford, United States Taco Bell Full time
Job Description

Central Florida Taco Bell is seeking a skilled and motivated Shift Lead to join our team. As a Shift Lead, you will be responsible for ensuring the smooth operation of our restaurant during your shift.

Key Responsibilities:
  • Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
  • Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.
  • Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
  • Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
  • Resolve customer complaints quickly while maintaining positive customer relations.
  • Understand and use approved time keeping system, including accurately recording all hours worked.
  • Provide regular feedback to the RGM on the performance of Team Members.
  • Actively participates in the training of Team Members.
  • Handle conflicts constructively and works with RGM to achieve resolution.
Requirements:
  • Basic math & reading skills.
  • Must be 18 years old.
  • Must pass background check criteria and drug test.
  • Able to stock shelves and coolers.
  • Able to oversee and manage subordinate employees and provide direction.
  • Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
  • Able to clean the parking lot and grounds surrounding the restaurant.
  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
  • Valid driver's license and access to a vehicle.

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