Director of Dining Services

3 weeks ago


Pittsburgh, Pennsylvania, United States Compass Group, North America Full time
Job Summary

Chartwells Higher Education is seeking a self-motivated individual for the role of Director of Dining Service - Culinary Manager at the University of Pittsburgh. In this position, you will provide hands-on operations and culinary skills in the day-to-day operations and financial success of one or more foodservice locations on the campus.

Key Responsibilities
  • Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
  • Lead operations and provide culinary expertise within on-site operations.
  • Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
  • Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
  • Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
  • Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
  • Perform other duties as assigned to support the efficient functioning of dining operations.
Preferred Qualifications
  • Associate degree preferred but not required.
  • Six or more years of operational food service management experience with an emphasis on culinary.
  • Proven culinary knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • Strong leadership abilities with validated experience in supervising and developing staff.
  • Excellent organizational skills and ability to prioritize optimally.
  • Outstanding customer service skills with a dedication to maintaining high standards of quality.
  • Proficiency in preparing and analyzing financial reports.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Must be experienced with computers.
  • ServSafe Certified.

Chartwells Higher Education is a member of Compass Group USA. We are an equal opportunity employer and are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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