Hotel Guest Service Representative
20 hours ago
At Comfort Inn & Suites, we strive to provide exceptional service to our guests. Our team is dedicated to creating a welcoming atmosphere and ensuring a memorable stay.
As a Customer Accommodation Specialist, you will be responsible for managing all aspects of guest accommodation, including registration, reservations, and room assignments.
Key Responsibilities:
- Manage guest registration and verification
- Process payments and handle credit card transactions
- Assist guests with room assignments and provide information about hotel amenities
- Handle guest complaints and concerns in a professional manner
- Liaise with housekeeping staff to ensure rooms are clean and tidy
Benefits:
- Competitive salary ($25,000 - $35,000 per year)
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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