Compliance Specialist

4 weeks ago

Livingston, Texas, United States Tribal Economic Development Authority dba Naskila Entertainment Full time
Job Title: Compliance Generalist

Under the direction of the Director of Compliance, the Compliance Generalist will contribute to drafting and improving internal compliance and departmental policies and procedures, reviewing existing practices and procedures, and identifying compliance risks or breaches. The Compliance Generalist will also stay updated on regulatory changes and ensure all team members are aware of the latest compliance standards. All duties are to be performed with the highest level of business integrity while providing excellent guest service and in accordance with federal, tribal, local laws, regulations, and ordinances, as well as department and company policies, practices, and procedures.

Key Responsibilities:
  • Evaluates existing company procedures to ensure compliance with internal policies, controls, and requirements of regulatory agencies.
  • Enforces, investigates, and reports violations of overall company policies and procedures, as it relates to Naskila Casino, its subsidiaries, and the Tribal Gaming Agency (TGA).
  • Performs compliance-related administrative tasks, such as performing data entry, creating, and updating documents, preparing compliance audits and reports, and handling phone and email correspondence.
  • Provides compliance guidance and training to other team members.
  • Conducts testing of potential risk areas and identifies reportable issues.
  • Ensures departmental compliance with existing policies and procedures.
  • Maintains detailed records regarding compliance correspondence or departmental requests and ensures follow-up is completed when necessary.
  • Assists with all BSA/AML Compliance requirements, when necessary.
  • Reviews the responses received from internal audits to ensure findings and recommendations are implemented.
  • Prepares preliminary monthly, quarterly, and annual compliance reports for final review by the Director of Compliance.
  • Respond promptly to requests for information or any other requests by the TGA and other governmental agencies.
  • Distributes compliance correspondence to applicable departments, as directed.
  • Assists the Director of Compliance in acting as liaison to the TGA and other governmental agencies associated with a focus on compliance issues.
  • Assists with special projects, including statistical analysis and reporting.
  • Responds effectively to guest inquiries related to the property and local area while maintaining excellent guest service.
  • Resolves guest complaints within scope of authority; otherwise refers the matter to management.
  • Assists with other duties as assigned.
Requirements:
  • College Degree in Communication, English, Business, or related field, or equivalent work experience.
  • Minimum two (2) years of experience in Casino (Gaming Departments), Banking, Auditing, or Regulatory compliance.
  • Proficient in Microsoft Office and Technical Writing.
  • Effectively communicates in English, in both written and oral forms.
Skills and Abilities:
  • Ability to read, analyze, and interpret documents, such as Casino Regulations, Minimum Internal Controls, Federal laws, and policies and procedures.
  • Ability to provide excellent service to guests and ensure their complete satisfaction.
  • Ability to set priorities, plan, and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently.
  • Ability to know when a decision needs to be made and having the readiness to make timely, sound decisions.
  • Ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs or analyses.
  • Ability to communicate information clearly and politely to all levels of management, coworkers, supervisors, and guests when speaking, writing, and reading English.
  • Ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, coworkers, guests, and vendors.
  • Ability and willingness to uphold ethical standards and comply with all local and federal laws and company policies and procedures.
  • Ability to work productively and effectively when faced with stressful work situations and time pressures.
  • Ability to work in ambiguous situations and change one's style or approach in response to differing circumstances.
  • Ability to conduct legally defensible investigations.
  • Ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
Preferred:
  • Advanced knowledge of Microsoft Word and Excel.

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