House Porter

4 weeks ago


Los Angeles, California, United States NeueHouse Full time
About the Role

We are seeking a highly skilled and detail-oriented House Porter to join our team at NeueHouse. As a House Porter, you will be responsible for providing exceptional service to our members and guests, ensuring the cleanliness and maintenance of our facilities, and supporting the overall operations of our work and social club.

Key Responsibilities
  • Provide timely and hospitable service to members and guests, ensuring their needs are met and exceeded.
  • Maintain the cleanliness and organization of our facilities, including the heart of house and all storage areas.
  • Assist with event setup and breakdown, including installations and room preparations.
  • Ensure the safe and secure operation of our facilities, adhering to safety and sanitation standards.
  • Collaborate with the Porter Supervisor and Director of Operations to prioritize work assignments and meet facility needs.
  • Practice critical thinking and attention to detail to anticipate member needs and resolve issues in a calm and professional manner.
Requirements
  • Prior porter experience and/or relevant technical training is preferred, but not required.
  • A high member service focus, approaching responsibilities with the needs of NH members in mind.
  • Ability to work independently and as part of a team, demonstrating cooperation and support to house departments.
  • Motivated and committed, with a positive impact and a willingness to take initiative to resolve issues.
  • Ability to practice critical thinking and attention to detail, with a focus on anticipating member needs and resolving issues in a calm and professional manner.
Physical Demands
  • Standing for the duration of the scheduled shift, minus any mandatory meal breaks.
  • Walking, climbing, bending, reaching overhead, squatting, and kneeling.
  • Using hands to handle, feel, grasp, and hold objects, with constant motion.
  • Occasional lifting, carrying, pushing, and/or moving up to 65 pounds without assistance.
Benefits
  • Salary Rate: $20.00 an hour.
  • Retirement Plan (401k, IRA).
  • Training & Development.
  • Free Food & Snacks.

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