Performance Manager Professional

7 days ago


Mooresville, North Carolina, United States Employbridge Full time
Job Overview
The Staff Performance Manager is a key role within Employbridge, responsible for ensuring the timely, accurate, and quality delivery of customer goods and services. This position manages employee relations at the site, including coaching, performance reviews, removal from assignments, and exit interviews.

This individual will ensure client satisfaction and engagement through superior customer service and develop relationships with supervisors and associates. The ideal candidate will have experience in a customer service role responsible for multi-level client communication, HR and data management experience, and demonstrable success managing a team or process.

Responsibilities
• Manage candidate inventory by recruiting, screening, interviewing daily
• Conduct new hire orientations and perform new hire check-ins on the first day of work
• Audit onboarding requirements and confirm new hire start requirements are met
• Communicate workforce needs to clients for staffing productivity and include labor market data to present plausible solutions
• Participate in client forecasting meetings and remain informed and knowledgeable of client's current and upcoming business needs

Benefits
This role offers a competitive salary of $62,000 - $72,000 per year, depending on experience, plus opportunities for career growth and development within Employbridge. If you are a results-driven professional with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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