Hotel Experience Coordinator

4 days ago


Étreux, Hauts-de-France, United States The Envoy Hotel Full time
Job Description: As a Guest Service Agent at The Envoy Hotel, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests. This includes greeting and registering guests, assigning them to hotel rooms, making and confirming reservations, computing bills, and collecting payments. You will also be responsible for responding to guest requests and resolving any issues that may arise. Additionally, you will practice safe work habits and follow sustainability guidelines.

Requirements:
  • High school diploma or equivalent preferred
  • Previous customer service experience required
  • Knowledge of PMS systems a plus

Salary Range: $38,000 - $48,000 per year

About Us: The Envoy Hotel is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. We believe in providing exceptional service to our guests and creating a positive work environment for our employees. We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth.

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