Convenience Store Team Member
4 weeks ago
About the Role
The Store Associate provides exceptional guest service, adheres to company policies, and sells products in a high-volume convenience store outlet. This role involves maintaining a clean and customer-friendly environment, including the parking lot, floors, and restrooms. The Associate may work night, weekend, and holiday hours, with daily pay available upon opt-in.
Responsibilities
- Cleans the store and parking lot, including sweeping, mopping, emptying trash, and cleaning restrooms.
- Stocks shelves and coolers with products.
- Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
- Ensures compliance with RaceTrac, federal, state, and local food safety regulations.
- Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
- Lifts up to 50 pounds and repeatedly bends, stands, and reaches while on the job.
- Keeps the gasoline price sign up-to-date outside the store.
- Greets and interacts with guests in a genuine manner, suggesting products to enhance the guest experience.
- Rings up guests on the cash register and balances cash and inventory transactions.
- Provides prompt, efficient, and courteous service.
- Resolves and escalates guest complaints when necessary.
- Collaborates with the store team and works well with the general public.
Qualifications
- 1-2 years of work experience preferred.
- Retail or customer service experience preferred.
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