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Head of Patient Intake and Evaluation
2 months ago
At Lifepoint Behavioral Health, we are dedicated to providing empathetic behavioral health solutions, including urgent care for acute mental health and substance use challenges. Our approach is grounded in a psychosocial framework and adheres to the fundamental principles of resilience, recovery, and restoration. Our teams are devoted to delivering exceptional patient care that surpasses industry benchmarks and patient expectations.
Achieving success within an organization is a collaborative effort. It necessitates dedicated teams of skilled professionals who comprehend and align with the organization's objectives, working cohesively at the highest level to realize them. We invite you to become part of our interdisciplinary team of physicians, nurses, therapists, and other specialists.
We are in search of a dedicated, innovative, and results-driven Head of Patient Intake and Evaluation to join our team and make an immediate contribution to enhancing our achievements, expanding our services, and fulfilling our mission of positively impacting the lives of those we serve.
As a Head of Patient Intake and Evaluation, your responsibilities will include:
- Ensuring thorough evaluations for individuals seeking assistance for psychiatric or substance use disorders.
- Overseeing the assessment process for all individuals requesting services.
- Conducting initial evaluations for patients seeking care.
- Supervising staff in managing all inquiries for services through various communication channels.
- Responding to all incoming inquiries within established timeframes.
- Making and overseeing treatment recommendations based on clinical assessments and established clinical criteria.
- Collaborating with the admitting psychiatrist to review clinical presentations.
- Documenting communications and scheduling appointments for individuals seeking treatment.
- Creating, updating, and implementing the schedule for the assessment and referral office.
- Explaining treatment options to patients and their families to ensure clarity and understanding.
- Referring and directing patients to alternative treatment resources when necessary.
- Evaluating, mentoring, and enhancing team competencies in assessment, patient and family engagement, and overall therapeutic care.
- Collecting, monitoring, and reporting service performance metrics as required by the hospital's quality program.
- Participating as a member of the Senior Leadership team.
As a Head of Patient Intake and Evaluation, you will possess:A degree from an accredited Bachelor of Science in Nursing or an Associate Degree in Nursing.Current state licensure as a Registered Nurse (RN).BCLS Certification.ACLS certification preferred.A minimum of two years of experience in a psychiatric environment, with a preference for experience in crisis intervention and evaluations.
