Ambulatory Services Specialist
3 weeks ago
Kaiser Permanente is a leading healthcare organization dedicated to improving the lives of our members and communities. Our commitment to quality, innovation, and patient-centered care has earned us recognition as one of the nation's top health plans.
In this role, you will be part of a dynamic team that is passionate about delivering exceptional patient experiences. You will have the opportunity to make a meaningful impact on the lives of our members and contribute to our mission of improving health and well-being.
Key Responsibilities
As a Patient Service Coordinator, you will be responsible for:
- Greeting patients and families, verifying appointments, and processing registrations efficiently and accurately.
- Cash handling and reconciliation processes, adhering to established policies and guidelines.
- Coordinating services to address member needs related to benefits, finance, and other member services utilizing available technology.
- Demonstrating flexibility when addressing various member issues and needs related to operations and member services.
Requirements and Qualifications
To succeed in this role, you will need:
- High school diploma or equivalent required; recent experience in customer service preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Basic computer literacy and proficiency in keyboarding, as well as cash handling skills and experience.
- Ability to work in a fast-paced environment, meeting established department performance standards and guidelines.
Estimated Salary Range
The estimated salary range for this role is $43,000 - $53,000 per year, based on location and experience. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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