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Field Service Specialist

3 weeks ago

Tarrytown, New York, United States Facsimile Communication Industries, Inc Full time

**Job Title:** Field Service Specialist

**Location:** Westchester County & The Bronx, NY

We are seeking a skilled Field Service Specialist to join our team at Facsimile Communication Industries, Inc. As a key member of our service division, you will be responsible for providing top-notch customer service and repairing equipment at customer sites.

The ideal candidate will have a strong mechanical aptitude, excellent communication skills, and the ability to work independently in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply.

Key Responsibilities:

  • Accurately diagnose and repair equipment at customer sites
  • Manage and maintain accurate parts inventory via handheld device
  • Receive, prioritize, and close service calls via handheld device
  • Assist with equipment installations as needed
  • Stay up-to-date with new technology through manufacturer's classes and online training
  • Communicate equipment problems and solutions to fellow technicians
  • Project a positive company image through professional attire, exceptional communication skills, and excellent customer service

Requirements:

  • High school diploma or equivalent; or industry-related experience and/or training; or equivalent combination of education and experience
  • Computer literate and basic knowledge of networking
  • Electronic & mechanical experience/aptitude
  • Valid driver's license with an excellent driving record and reliable transportation
  • Professional appearance and manner skills
  • Customer service oriented
  • Excellent communication skills

Benefits:

  • Competitive Salary ($65,000 - $85,000 per year based on experience)
  • Cell Phone
  • Mileage Reimbursement
  • Paid Holiday, Vacation, and Sick Time