Office and Project Installation Manager

6 days ago


West Palm Beach, Florida, United States Bath Planet Full time
Job Overview

Bath Planet of South East Florida is seeking a highly skilled and experienced Production Manager/Installation Manager to join our team. As a key member of our organization, you will be responsible for overseeing the installation process, ensuring customer satisfaction, and driving business growth.

Key Responsibilities
  • Manage the installation team, ensuring they meet their accountabilities and maintain 100% customer satisfaction.
  • Plan and schedule all installations, reviewing contracts with the sales team prior to ordering and managing relationships with vendors.
  • Coordinate all warranty and service calls, reviewing job costs to determine recommendations for improvement and completing analysis on root cause of service calls.
  • Assist installers with issues during installation, collect time sheets and receipts for payroll, and maintain customer folders and production in our CRM.
  • Manage incoming products and warehouse, ensuring timely delivery of materials and maintaining a well-organized workspace.
Requirements
  • Two years' experience in acrylic bath systems is a requirement.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong organizational and leadership capabilities, with attention to detail and a self-starter mentality.
  • Ability to work in a fast-paced environment, with a steady and patient work style.
  • Above-average mathematical skills, with the ability to manage budgets and track expenses.
Work Environment

This position operates in a professional work environment, with routine use of standard office equipment such as computers and smartphones.

Compensation

Based on experience and discussed during interview/hire.



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