Pharmacy Assistant

1 week ago

Murray, Utah, United States CVS Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team at CVS Health. As a Pharmacy Assistant, you will play a critical role in supporting the pharmacy team in maintaining accurate inventory levels, processing orders, and ensuring seamless customer service.

Key Responsibilities
  • Maintain accurate inventory levels by ordering and receiving drugs and medical supplies
  • Stock the pharmacy with the necessary drugs and supplies and order pharmaceutical supplies as needed
  • Receive and route telephone calls, arrange shipment dates, and assist with referral intake as required
  • Maintain patient files, generate prescription paperwork and labels, and clinical paperwork
  • Create communication notes based on patient contact
  • Gather supplies and equipment for patient orders in preparation for shipment or delivery
  • Prepare pharmaceuticals for future compounding and non-compounded pharmaceuticals, pack, and ship to patients
Requirements
  • Education or experience equivalent to a high school diploma; some college preferred
  • Valid Technician License that is active and in good standing in the jurisdiction where they practice is required
  • Experience in PC skills in Windows-based applications
  • Advanced verbal and written communication skills
  • Team-oriented, customer service-focused, and able to identify process improvements
  • Detail-oriented and time management to work independently
  • Responsive, reliable, and able to express assurance/confidence
  • Understand the importance of timely work and effective planning
  • Prioritizing and organizing workload in adherence to deadlines
Preferred Qualifications
  • National Certification (CPhT) preferred
  • At least 1 year of data management or administrative experience, specifically tracking documentation and ensuring follow-up on processes
  • Minimum one year of related experience in coordinating activities, administrative support functions, and customer service
  • Preferred experience working with healthcare insurance and medical terminology
  • Prior Experience as a pharmacy technician, patient representative, or customer service representative preferred
  • Skill in tracking patient information, working with HIPAA-covered documents
  • Desire and aptitude to assist a customer with escalated concerns and provide final resolutions
  • Ability to respond to escalated concerns in a calm and professional manner in attempts to prevent further escalations
  • Ability to multi-task with strong time management skills
Benefits

As a CVS Health employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. You will also have access to numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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