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Financial Solutions Representative

3 months ago

Edwards, Colorado, United States Citywide Bank Full time

Employment Type: Full-time

About the Role:

The Universal Banker at Citywide Bank plays a pivotal role in delivering outstanding customer service within the branch. This position is tasked with handling various teller transactions while also focusing on sales and customer support. The Universal Banker is responsible for processing deposits and withdrawals for diverse account holders, ensuring that customer expectations are not only met but exceeded.

Key Responsibilities:

  • Act as the first point of contact for customers entering the bank.
  • Maintain an accurate and balanced cash drawer before and after each shift.
  • Execute all teller transactions with precision and efficiency.
  • Assist in opening new accounts and facilitate loan applications.
  • Address customer inquiries and requests promptly.
  • Achieve individual sales and customer service objectives, contributing to the overall success of the branch.

What Makes a Successful Universal Banker?

A successful candidate typically possesses:

  • A High School Diploma or equivalent.
  • 1-3 years of experience in cash handling and customer service.
  • The ability to multitask and manage time effectively.
  • Proficiency in accurately counting and balancing cash.
  • A strong understanding of and adherence to banking policies and procedures.

Benefits:

Citywide Bank offers a comprehensive benefits package, including:

  • Full insurance benefits: health, dental, vision, short-term and long-term disability.
  • 20 days of paid time off plus 11 paid holidays.
  • 401(k) retirement savings plan with matching contributions.
  • Tuition reimbursement and assistance with student debt.
  • Employee Assistance Program and various employee discount programs.

Compensation:

The targeted salary range for this position is competitive.