Director of Education and Clinical Support
1 week ago
Job Summary:
The Director of Education and Clinical Support is responsible for providing strategic direction and operations that advance the delivery of patient care education research and professional practice. This position fosters a continuous learning environment through periodic needs assessment development implementation evaluation and revision based on outcomes of high quality innovative and timely educational programs that further the leadership and science of nursing for professional and nonprofessional staff and patients.
Key Responsibilities:
- Directs develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
- Oversees management of and ensures development for staff to meet overall objectives in terms of quality service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection scheduling supervision retention and evaluation of employees.
- Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.
- Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters rounding on all employees completing performance appraisals conducting new hire feedback sessions coaching/corrective counseling and providing recognition/commendations to achieve desired outcomes.
- Identifies opportunities and takes action to build strategic relationships between ones area and other areas teams departments and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.
- Develops facilitywide Education vision and strategy. Generates shared educational goals in collaboration with department staff and hospital department leaders that improve clinical standards. Communicates the strategy and results to staff administrators board members system level colleagues and physicians. Trends data in relation to goals and ongoing education issues.
Requirements:
- Bachelors and Masters degree one which must be from an accredited School of Nursing
- Doctorate preferred
- Three years leadership experience preferably in an education setting; for internal incumbents two years leadership experience with HM performance that demonstrates progressive abilities
- Five years experience in education or staff development
Licenses and Certifications:
- RN Registered Nurse Texas State Licensure and/or Compact State Licensure within 60 days
- RNTemp Registered Nurse Temporary State Licensure within 60 days
- BLS Basic Life Support (AHA)
- MagnetL ANCC Recognized Leadership Certification within 6 months
Knowledge Skills and Abilities:
- Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations
- Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially about activities impacting patient or employee safety or security
- Demonstrates the ability to interact with others in a way that gives them confidence in ones intentions and those of the organization
- Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying ones own behavior to accommodate tasks situations and individuals involved
- Demonstrates leadership qualities and critical thinking through selfdirection initiative and effective interpersonal skills and oral/written communication skills
- Ability to identify and understand issues problems and opportunities comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts constraints and probable consequences
- Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
- Demonstrates highly effective communication skillsstrong written communications and platform presentation abilities
- Ability to work effectively in a fastpaced environment
- Demonstrates flexibility and adaptability in the workplace
- Capable of leading teams/facilitating groups building consensus and garnering highest confidence in professionalism and work product by senior leadership
- Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
- Proficiency in spreadsheet word processing and presentation software
- Maintains a positive and supportive attitude and demeanor
- Professional handling of exposure to confidential/sensitive information
- Demonstrates proficient use of instructional technology
- Expertise in curriculum development and evaluation
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