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Front of House Associate

2 months ago

Webster, United States BONCHON WEBSTER Full time

Bonchon Webster is seeking a Front of House Associate

  • The Front of House Associate plays a crucial role at Bonchon, contributing significantly to the overall experience.
  • Key responsibilities involve overseeing the dining area to guarantee customer satisfaction and precise order fulfillment.
  • Delivering an exceptional customer experience through friendly, respectful, and attentive service.
  • Utilizing the Point of Sale (POS) system to process customer orders efficiently.
  • Managing cash transactions by accurately counting cash at the start and conclusion of shifts.
  • Confirming order accuracy by repeating orders back to customers.
  • Upholding hospitality and service excellence standards.
  • Preparing takeout and delivery orders by packaging them appropriately before handing them to customers.
  • Maintaining cleanliness in the dining area, beverage station, and condiment area.
  • Ensuring the restrooms are kept clean and tidy.
  • Verifying online and delivery orders using designated devices.
  • Restocking the beverage cooler as needed.