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VP, Talent Acquisition Systems Delivery Lead

2 months ago

Tampa, Florida, United States Citigroup Inc Full time
About the Role

The Talent Acquisitions (TA) Systems Delivery Lead will be part of WITA's SSD TA Solutions Optimization. This role offers an excellent opportunity for a creative and motivated professional to support the execution of a holistic recruitment transformation strategy and drive technology initiatives to support a best-in-class recruiting organization.

Key Responsibilities
  • Manage and monitor various initiatives for TA Solutions, review dependencies across various TA programs, and determine remediation actions to ensure seamless project delivery across TA Solutions pillar.
  • Build an operating and execution model for TA Solutions by collaborating with other SSD pillars and TA Global operational heads.
  • Act as the lead to drive TA Solutions portfolio management activities (new and operational projects), follow established framework, metrics management, and reporting.
  • Orchestrate and drive the successful and timely completion of programs to achieve business goals, including the identification and resolution of risks and issues that impact program delivery.
  • Develop mechanisms with stakeholders' teams to track operational metrics and establish communication cadence.
  • Monitor and control all phases of the development process and analysis, design, construction, testing, and implementation, as well as provide user and operational support on applications to business users.
  • Ensure essential procedures are followed and help define operating standards and processes.
  • Maintain weekly and monthly operating metrics reports pertaining to BOW, including JIRA.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
  • Work across Talent Acquisition (TA) ecosystem to develop a scalable, innovative, change management strategy not only on leading critical changes but also focused on driving the adoption that needs to happen.
Requirements
  • 6-10 years of HR technology program management experience.
  • Should understand TA Systems as a whole, and for critical systems like Workday, Eightfold, non-compliant applications, etc.
  • Experience with an instance of Workday recruitment in a global environment, along with downstream vendor integrations to support the recruitment process (i.e., assessments, interviewing, etc.).
  • Experience of developing and executing requirements, managing multiple stakeholders, preventing scope-creep, and managing milestones.
  • In-depth understanding of Systems Development Life Cycle processes.
  • Thorough understanding of end-to-end testing processes, Quality Center, and other testing-related tools.
  • Requires communication and diplomacy skills and an ability to persuade and influence.
Skills
  • Ability to strategically evaluate and provide insights and opportunities based on previous experience in recruitment technology space, along with associated metrics and market valuation.
  • Strong communication skills - able to communicate effectively with colleagues at all levels within the organization.
  • Good organizational skills.
  • Influencing skills - ability to influence stakeholders and partners across the business.
  • Ability to learn quickly and be a self-starter in terms of filling knowledge gaps.
  • Act as an internal consultant.
  • Ability to prioritize efforts in a demanding environment.
  • Working knowledge of Workday, and our collaborative integrated vendor.