Automotive Service Consultant

2 weeks ago


Forsyth, Georgia, United States Hutchinson Auto Group Full time

Resumen del Trabajo:

Buscamos un Consultor de Servicio Automotriz para unirse a nuestro equipo. El candidato ideal tendrá experiencia como asesor de servicio automotriz y una licencia de conducir válida.

Las responsabilidades diarias de este puesto incluyen reunirse con los clientes para identificar sus necesidades, ofrecer un servicio al cliente excepcional y supervisar el control de calidad.

Beneficios
  • Salario Competitivo
  • Seguro Médico
  • Plan 401k
  • Seguro de Vida
  • Días de Vacaciones Pagados
  • Días Festivos Pagados
  • Descuentos para Empleados
  • Capacitación Pagada
  • Asistencia Educativa
  • Oportunidades de Crecimiento
Responsabilidades
  • Reunirse con los clientes para identificar sus necesidades de reparación y/o servicio de sus vehículos.
  • Aumentar la satisfacción del cliente mediante la construcción de relaciones sólidas.
  • Mantener los estándares de la empresa en prácticas comerciales éticas, imagen profesional, orden, servicio al cliente y buenas relaciones con empleados y la comunidad.
  • Monitorear el progreso de cada vehículo a lo largo del día y actualizar a los clientes con frecuencia.
  • Aumentar la rentabilidad maximizando las ventas y ejecutando promociones al por menor.
  • Supervisar a los técnicos que trabajan en los vehículos de los clientes, incluyendo la gestión del tiempo/eficiencia, pedidos de piezas y tiempos de finalización de trabajos.
  • Participar en el control de calidad y supervisar el mismo.
  • Contribuir al desarrollo y documentación de procedimientos operativos estándar según sea apropiado.
Calificaciones
  • Diploma de secundaria o equivalente.
  • Licencia de conducir comercial válida y récord de conducción limpio.
  • Capacitación acreditada en habilidades de asesor de servicio, satisfacción del cliente y control de calidad.
  • Experiencia como asesor de servicio automotriz.
  • Capacidad para leer, escribir y hablar inglés con fluidez.
  • Capacidad para concentrarse y realizar tareas a pesar de las interrupciones.
  • Habilidades de multitarea.
  • Uso competente de computadoras y máquinas de oficina.

Sobre Nosotros:

Hutchinson Auto Group es un grupo de concesionarios de propiedad familiar que ha estado sirviendo a la comunidad durante más de 20 años. Siempre estamos en busca de profesionales brillantes, motivados y enérgicos para agregar a nuestro equipo de clase mundial. Nuestro concesionario trabaja en equipo, y nuestro equipo se esfuerza por ser el mejor para nuestros clientes. Si consideras que tus habilidades serían un activo valioso para nuestros clientes, queremos conocerte.

Somos un empleador que ofrece igualdad de oportunidades y prohibimos la discriminación/acoso sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, identidad o expresión de género, o cualquier otra característica protegida por las leyes federales, estatales o locales.

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