Automotive Service Consultant
2 weeks ago
Position Overview:
We are seeking an Automotive Service Consultant to become a part of our dynamic team. The ideal candidate will possess prior experience as a service advisor in the automotive industry and hold a valid driver's license.
The daily responsibilities of this position include engaging with clients to assess their automotive needs, delivering outstanding customer service, and ensuring quality assurance throughout the service process.
Benefits:- Competitive Compensation
- Health Insurance
- Retirement Savings Plan
- Life Insurance Coverage
- Paid Time Off
- Paid Holidays
- Employee Discounts
- Comprehensive Training Programs
- Educational Support
- Career Advancement Opportunities
- Engage with clients to identify their vehicle repair and service requirements.
- Enhance customer satisfaction by fostering strong client relationships.
- Uphold the company’s standards for ethical practices, professional demeanor, organization, customer service, and community relations.
- Track the status of each vehicle throughout the service day and provide regular updates to clients.
- Boost profitability by optimizing sales and implementing promotional strategies.
- Supervise technicians working on client vehicles, including time management, parts procurement, and job completion timelines.
- Participate in quality assurance processes.
- Contribute to the creation and documentation of standard operating procedures as necessary.
- High school diploma or equivalent qualification.
- Valid commercial driver's license with a clean driving record.
- Formal training in service advisory skills, customer satisfaction, and quality assurance.
- Experience as an automotive service advisor.
- Fluency in reading, writing, and speaking English.
- Ability to focus and complete tasks despite potential interruptions.
- Strong multitasking capabilities.
- Proficient in the use of computers and business equipment.
Hutchinson Ford of Forsyth is a family-owned dealership committed to serving our community with integrity and excellence. We pride ourselves on providing a wide selection of new and pre-owned vehicles tailored to meet the diverse needs of our customers.
Our team is dedicated to delivering exceptional service and creating a welcoming environment for all clients. We are constantly on the lookout for enthusiastic and skilled professionals to join our team. If you believe your expertise can contribute to our mission, we would love to hear from you.
We are an equal opportunity employer and strictly prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.
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