Solar Inverter Field Service Engineer

4 weeks ago


Boston, Massachusetts, United States Sungrow Power Supply Co., Ltd. Full time
About Sungrow

Sungrow Power Supply Co., Ltd. is a global leader in the PV inverter and ESS industry, with over 515 GW of power electronic converters installed worldwide. Founded in 1997, Sungrow has a strong 27-year track record in the PV space and provides a broad range of PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications.

The Position

This is a dynamic and fast-track position reporting to the Field Service Supervisor. The successful candidate will be a key member of the service team and will also serve as the technical point of contact for sales teams.

Key Responsibilities
  1. Perform lead roles on complex field engineering assignments for Battery Storage and PV applications.
  2. Conduct pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters.
  3. Perform and/or lead Preventive Maintenance projects as needed.
  4. Perform a variety of engineering assignments involving technology applications in the installation, operation, testing, and maintenance of central and string solar inverters.
  5. Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory.
  6. Provide feedback to the engineering team on possible mechanical and electrical design improvements.
  7. Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project.
  8. Work with customer EMS/SCADA engineers to set-up systems communication and parameters.
  9. Create Field Service procedures if there is not available for trouble-shooting, and maintenance.
  10. Participate on training material some customers as requested but the Training Manager.
  11. Research alternative components that can be used in the field.
  12. Coordinate with R&D engineering in China if required help during troubleshooting.
  13. Take the lead in some projects such as upgrades or retrofit as well as commissioning.
  14. Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer.
  15. Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants.
  16. Help on the repair activities in the Service center.
  17. Prepare, deliver and submit field reports to customer and management.
  18. Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work.
  19. Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternative, and provide recommendations.
Requirements
  • 7 plus years of overall experience in engineering field.
  • 3 years of experience in Battery Storage systems and 2 years for solar inverters.
  • Must possess the ability to work with test equipment and hand tools as required.
  • Must possess customer service, problem-solving skills, and possess decision making and analytical skills.
  • Must possess effective written and verbal communication skills.
  • Must be able to closely follow instruction and pre-established procedures/SOP to perform the duties of the job.
  • Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
  • OSHA, NSPA70A, Electrical Safety.
  • Bachelor's degree in Engineering from accredited university or college.
  • Renewable industry experience is required.
  • Power Electronics experience is required.
Competencies
  • Technical problem solving/analytical skills.
  • Self-starter, strong initiatives and an excellent communicator.
  • System and product level mindset.
  • Detailed-oriented nature and strong initiative.
  • Strong technical support focus and a service oriented individual both with Sales team and customers.
Travel

80% Plus

Work Location and Status

Full time, Northeast area

No visa/legal sponsorship

Compensation

Compensation commensurate with experience

Competitive benefits package and employee programs

Strong personal and company growth opportunities



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