Solar Inverter Field Service Engineer
4 weeks ago
Sungrow Power Supply Co., Ltd. is a global leader in the PV inverter and ESS industry, with over 515 GW of power electronic converters installed worldwide. Founded in 1997, Sungrow has a strong 27-year track record in the PV space and provides a broad range of PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications.
The PositionThis is a dynamic and fast-track position reporting to the Field Service Supervisor. The successful candidate will be a key member of the service team and will also serve as the technical point of contact for sales teams.
Key Responsibilities- Perform lead roles on complex field engineering assignments for Battery Storage and PV applications.
- Conduct pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters.
- Perform and/or lead Preventive Maintenance projects as needed.
- Perform a variety of engineering assignments involving technology applications in the installation, operation, testing, and maintenance of central and string solar inverters.
- Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory.
- Provide feedback to the engineering team on possible mechanical and electrical design improvements.
- Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project.
- Work with customer EMS/SCADA engineers to set-up systems communication and parameters.
- Create Field Service procedures if there is not available for trouble-shooting, and maintenance.
- Participate on training material some customers as requested but the Training Manager.
- Research alternative components that can be used in the field.
- Coordinate with R&D engineering in China if required help during troubleshooting.
- Take the lead in some projects such as upgrades or retrofit as well as commissioning.
- Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer.
- Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants.
- Help on the repair activities in the Service center.
- Prepare, deliver and submit field reports to customer and management.
- Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work.
- Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternative, and provide recommendations.
- 7 plus years of overall experience in engineering field.
- 3 years of experience in Battery Storage systems and 2 years for solar inverters.
- Must possess the ability to work with test equipment and hand tools as required.
- Must possess customer service, problem-solving skills, and possess decision making and analytical skills.
- Must possess effective written and verbal communication skills.
- Must be able to closely follow instruction and pre-established procedures/SOP to perform the duties of the job.
- Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
- OSHA, NSPA70A, Electrical Safety.
- Bachelor's degree in Engineering from accredited university or college.
- Renewable industry experience is required.
- Power Electronics experience is required.
- Technical problem solving/analytical skills.
- Self-starter, strong initiatives and an excellent communicator.
- System and product level mindset.
- Detailed-oriented nature and strong initiative.
- Strong technical support focus and a service oriented individual both with Sales team and customers.
80% Plus
Work Location and StatusFull time, Northeast area
No visa/legal sponsorship
CompensationCompensation commensurate with experience
Competitive benefits package and employee programs
Strong personal and company growth opportunities
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