Retail Operations Team Lead

1 week ago


Ahoskie, North Carolina, United States Food Lion Full time

Job Overview

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We are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a key member of our Retail Operations department, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
  • Maximize sales through excellent customer service.

Requirements:

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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