Multilingual Customer Service Specialist

7 days ago


Redlands, California, United States Bright Insights Full time
Bright Insights Job Opportunity
As a Bilingual Customer Service Representative, you will be working in a fast-paced environment with a group of seasoned sales and marketing professionals. Your primary responsibility is to support our customers with orders in both English and Spanish as needed.

Job DescriptionThe ideal candidate will have excellent listening, verbal, and written communication skills. You must be able to handle emails, inbound or outbound telephonic contacts, and provide first call resolution to customers before escalation. Additional responsibilities include providing customer information and narratives to the appropriate department for processing.

Minimum Requirements
  • A high school graduate or equivalent with at least 6 months of customer service or call center experience preferred.
  • Strong interpersonal skills and the ability to work well independently or in a team environment.
  • Familiarity with various call center related software and Microsoft Office applications.

Benefits and OpportunitiesThis entry-level position offers competitive compensation, a fast-paced work environment, and the opportunity to work in one of the hottest start-ups in the area. We are seeking a dynamic early career professional in search of an access point to a management career in the sales, marketing, and/or consulting industries.

Estimated SalaryWe offer a salary range of $45,000 - $60,000 per year based on location and experience.

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