Senior Manager of Restoration and Remediation
5 days ago
About Us
\Aftermath Services is a leading provider of biohazard remediation services, dedicated to helping people during some of the most challenging times in their lives. Our team is growing rapidly, and we are seeking a motivated and experienced Senior Manager of Restoration and Remediation to join our N. Attleboro team.
\As a Senior Manager of Restoration and Remediation, you will be responsible for leading and developing our team, managing shop operations, and supporting biohazard remediation projects. This role is ideal for a dynamic leader who excels in both operational management and team development.
\Although prior experience in construction, demolition, restoration, or related fields is a plus, it's not required. We provide comprehensive training and certification to ensure your success.
\Driver's License and Clean Driving History Required
\What We Offer
\* Health, Dental, and Vision Insurance
\* Flexible Schedules
\* Paid Training
\* Company-Provided Uniforms
\* Career Growth and Advancement Opportunities
\* Hybrid Pay Structure Based on Work Performed (Administrative Rate and Job Rate)
\Compensation
\Our hybrid pay structure is designed to reward employees for their hard work and dedication. The administrative rate is a fixed rate of eighteen dollars per hour, while the job rate varies based on the work performed.
\Job Time Hourly Rate: $40.00 - $44.00
\Total earnings are comprised of two rates - Administrative and Job Time Hourly Rate. The total hourly rate ranges from $58.00 to $62.00, depending on the work performed.
\Hours
\This is a full-time position.
\Key Responsibilities
\As a Senior Manager of Restoration and Remediation, you will be responsible for:
\* Leading and developing staff, ensuring adherence to safety standards and company policies
\* Managing shop operations, including staffing, interviewing, onboarding, training, and scheduling
\* Supporting biohazard remediation projects, including emergency response and job site management
\* Fostering strong relationships with customers, colleagues, and external partners
\* Continuously improving processes and procedures to ensure efficient and effective operations
\* Meeting or exceeding performance targets and business objectives
\* Maintaining accurate records and reports, as required
\* Complying with all relevant laws, regulations, and company policies
\* Developing and implementing strategies to achieve business growth and expansion
\* Identifying and capitalizing on new business opportunities
\* Providing input on budgeting and resource allocation
\* Monitoring and managing costs, resources, and project timelines
\* Ensuring compliance with industry standards, regulations, and best practices
\* Staying up-to-date with industry trends, technologies, and developments
\* Promoting a culture of safety, quality, and excellence within the organization
\* Fostering a collaborative and inclusive work environment
\* Recruiting, training, and developing high-performing teams
\* Coaches and mentors team members to achieve their full potential
\* Serves as a subject matter expert, providing guidance and support to colleagues
\* Participates in cross-functional teams and committees, as needed
\* Advises leadership on business development opportunities and strategic initiatives
\* Provides input on product and service offerings, pricing, and marketing strategies
\* Develops and implements sales and marketing plans to drive business growth
\* Builds and maintains strong relationships with key stakeholders, including customers, suppliers, and partners
\* Manages and resolves customer complaints and concerns in a professional and timely manner
\* Ensures customer satisfaction and loyalty through excellent service and quality products
\* Develops and maintains relationships with internal and external stakeholders to drive business growth and expansion
\* Identifies and capitalizes on new business opportunities, including partnerships, collaborations, and joint ventures
\* Collaborates with cross-functional teams to develop and implement business strategies and plans
\* Participates in market research and analysis to stay up-to-date with industry trends and competitor activity
\* Communicates effectively with colleagues, customers, and external partners, both verbally and in writing
\* Demonstrates excellent presentation and public speaking skills
\* Ability to travel, as required
\* Other duties as assigned
\Requirements
\To be considered for this role, you must have:
\* A minimum of 2 years of supervisory experience in biohazard remediation, construction, mitigation, restoration, or a related field
\* Proven leadership experience, especially in a technical or field service environment
\* Strong organizational, communication, and problem-solving skills
\* Ability to lift up to 50lbs and handle physically demanding tasks
\* Valid Driver's License and acceptable Motor Vehicle Record required
\* Must reside locally and be able to respond to the shop within one hour of receiving a service call
\* Completion of Aftermath's Field Learning Path within 30 days and Supervisor Learning Path within 90 days of start
\* IICRC S540 certification or equivalent in biohazard remediation is preferred but not required
\* Military personnel are encouraged to apply
\* Relevant backgrounds include EMT, Mortuary Affairs, Restoration, Mitigation, Remediation, Asbestos Abatement, Construction, Pest Control, and similar fields
\Preferred Qualifications
\* Proven experience in project management and team leadership in high-stress scenarios
\* Customer service experience and military backgrounds are highly valued
\* Exceptional communication skills and a history of successful community engagement
\* Proficient in Microsoft Office Applications and relevant software
\We Offer
\We offer a competitive salary range of $73,000 - $83,000 per year, based on experience, as well as a comprehensive benefits package, including health, dental, and vision insurance, flexible schedules, paid training, company-provided uniforms, and career growth opportunities.
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