Restaurant Operations Manager

4 weeks ago


Rialto, California, United States Sonic Drive In Full time

Restaurant Operations Manager Job Description

As a Restaurant Operations Manager at Sonic Drive-In, you will be responsible for leading a team of employees to deliver exceptional customer service and ensure the smooth operation of our drive-in restaurants. Your primary goal will be to maintain high-quality food and service standards while driving sales growth and profitability.

Key Responsibilities:

  • Team Management: Manage, train, and develop a team of employees to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Operations: Direct and assign employees to ensure all aspects of food service meet operational standards, including food preparation, customer service, and restaurant maintenance.
  • Inventory Management: Monitor and maintain restaurant inventory levels, including food, paper, and other supplies, within cost control procedures.
  • Customer Service: Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Reporting and Analysis: Prepare and maintain all drive-in restaurant employment-related records and payroll records, and complete operational reports to identify areas for improvement.

Requirements:

  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Experience: Minimum of two years of restaurant management experience, preferably in the quick-service industry, with experience running shifts without supervision.
  • Leadership Skills: Strong leadership and supervisory practices and skills, including effective verbal and written communication, problem-solving, decision-making, and conflict-resolution skills.
  • Computer Skills: Basic accounting and computer skills, including the ability to use software applications and systems to manage restaurant operations.

About Sonic Drive-In:

Sonic Drive-In is a fast-food restaurant chain that prides itself on delivering exceptional customer service and high-quality food. We are committed to creating a positive work environment and providing opportunities for growth and development for our employees.



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