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Automotive Parts Specialist

2 months ago


Pomona, California, United States O'Reilly Auto Parts Full time
Job Summary

O'Reilly Auto Parts is seeking a highly skilled and customer-focused Automotive Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, answering their questions, and resolving any issues in a professional and friendly manner.
  • Parts Sales: Assist customers in finding the right parts and accessories for their vehicles, providing expert knowledge and recommendations.
  • Inventory Management: Maintain accurate inventory levels, restock shelves, and ensure a clean and organized store environment.
  • Operational Tasks: Perform various daily tasks, such as processing exchanges and returns, handling cash and credit transactions, and operating store test equipment.
  • Team Collaboration: Work closely with store management and colleagues to achieve sales goals, maintain a positive store atmosphere, and support company initiatives.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or sales experience preferred.
  • Skills: Excellent customer service skills, ability to multitask, and strong communication skills.
  • Certifications: ASE certification a plus.
What We Offer
  • Competitive Wages: Competitive hourly rate and opportunities for advancement.
  • Benefits: Medical, dental, and vision insurance, 401(k) with employer contributions, and paid time off.
  • Professional Development: Ongoing training and development opportunities to enhance your skills and career growth.