Auto Parts Specialist

5 days ago


Pomona, California, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will provide exceptional service to our retail and installer customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a friendly and professional manner.
  • Assist customers in selecting merchandise, providing recommendations and promoting related products.
  • Support store management in achieving sales and customer service goals.
  • Process transactions, including cash, checks, and credit card payments.
  • Perform daily operational tasks, such as stocking shelves, cleaning, and maintaining store appearance.
  • Operate brake lathe and other store test equipment, as trained and certified.
  • Perform in-store services for customers, such as installing wipers and testing batteries.
  • Occasionally drive a delivery vehicle to make deliveries, meeting company driving eligibility requirements.
Requirements
  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly, and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.
  • Familiarity with automotive parts, cataloging, and weatherly index system is desired.
  • ASE certification is a plus.
What We Offer
  • Competitive wages and paid time off.
  • Stock purchase plan and 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account.
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.


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