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Renal Care Patient Support Specialist

2 months ago

Carlsbad, New Mexico, United States Dialysis Clinic Inc Full time
Overview

Dialysis Clinic, Inc. is on the lookout for dedicated individuals who are passionate about enhancing the lives of patients battling chronic kidney disease. Our mission emphasizes that "the care of the patient is our reason for existence," and our committed team exemplifies this philosophy in every interaction with patients.

We are seeking enthusiastic and empathetic professionals to deliver exceptional patient care. We offer comprehensive training, competitive compensation, excellent benefits, and a supportive, mission-driven environment.

Role Summary:
The Patient Care Technician (PCT) plays a vital role in providing care to individuals with end-stage renal disease, assisting clinical staff throughout the dialysis treatment process to ensure the delivery of prescribed therapies. Our PCTs are key members of the interdisciplinary team, dedicated to maintaining safe practices and achieving the highest quality outcomes for our patients.

Schedule:
Full-time, three 12-hour shifts; Sundays off; no overnight shifts.

Compensation:
Hourly pay ranges from $17 to $26, based on healthcare experience; prior experience is not mandatory.

Benefits:
  • Paid 12-week training with a preceptor
  • Comprehensive medical, dental, and vision coverage
  • Life and long-term care insurance at no additional cost
  • Paid time off (PTO), including holidays
  • Extended Sick Bank (ESB) for medical appointments and leave
  • Retirement plans with matching contributions for eligible employees
  • Education reimbursement
  • Employee assistance program
  • Wellness initiatives

Key Responsibilities:
  • Engage in infection control, risk management, and patient education activities
  • Guide new patients through a structured education plan
  • Monitor and document patient vital signs and machine readings during treatments
  • Work under the supervision of registered nurses
  • Prepare and dismantle dialysis equipment for treatment
  • Insert and remove patient access needles
  • Observe patients during dialysis, noting any changes and communicating with the charge nurse
  • Calculate and monitor patient weight loss to achieve target dry weight
  • Prioritize patient care needs and manage workload effectively
  • Maintain professional relationships while respecting patient privacy and rights
  • Track and manage inventory
  • Conduct laboratory work as needed

Qualifications:
  • High school diploma or GED required
  • Previous healthcare experience is preferred but not essential
  • Skills in CNA, EMT, medical assisting, CNT, or phlebotomy are advantageous
  • DCI offers a comprehensive three-month training program, including both classroom instruction and hands-on skills training
  • No prior dialysis experience is necessary; job shadowing opportunities are available

DCI's Commitment:
Since our inception over 50 years ago, Dialysis Clinic, Inc. has grown to become the largest nonprofit dialysis provider in the nation, with over 270 locations across 30 states, serving nearly 14,000 patients daily. We are dedicated to investing in our care teams and advancing research to improve kidney care and treatment options. Our holistic approach empowers patients to lead meaningful lives while receiving high-quality kidney care, ultimately saving lives and reducing hospital visits.

DCI is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.