Senior Claims Adjuster

4 weeks ago


Dublin, Ohio, United States Universal Shield Insurance Group Full time
About the Job:

Universal Shield Insurance Group, a hybrid property and casualty insurer and insurtech, is seeking an experienced Senior Garage Claims Adjuster. This role offers partial work from home flexibility, as agreed by management.

As a key member of our team, you will be responsible for handling complex claims in states where we operate. With a higher authority level than an adjuster, you will have full responsibility for claims within your authority. This position is an excellent opportunity to support a growing insurance company led by experienced professionals with a proven track record of success.

Key Responsibilities:
  • Analyze and interpret policies to assess coverage and liability.
  • Establish and maintain proper loss and expense reserves on claims.
  • Determine necessary investigations to bring claims to a fair conclusion.
  • Control work done by independent adjusters/appraisers.
  • Properly document information in claim files.
  • Verify and review damages.
  • Determine coverage and liability applicability.
  • Maintain a working diary of assigned claims.
  • Evaluate and settle claims within assigned authority.
  • Provide excellent customer service.
  • Recognize and investigate subrogation.
  • Handle total losses and process salvage returns.
  • Deal with confidential information.
  • Handle claims in litigation as assigned.
  • Assist in training less experienced adjusters.

Requirements:
  • A four-year degree from an accredited institution or equivalent experience.
  • Five years' experience handling garage claims, including advanced skills in coverage, investigation, litigation, negotiation, damage/injury evaluation, salvage, and subrogation.
  • Knowledge of state laws and regulations governing property and casualty claims.
  • Basic understanding of claims, mathematics, construction, auto physical damage, medical terms, and legal issues.
  • State adjuster's license where domiciled.
  • Non-resident adjuster's license where required in states where we operate.
  • Demonstrates time management skills, communication skills, verbal and written communication, and strong computer skills.

Universal Shield Insurance Group offers a competitive benefits package, including health insurance, dental insurance, vision coverage, short-term disability insurance, and other lifestyle and family-friendly benefits. We also offer a company-matched 401K and unlimited PTO for exempt employees.

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