Leasing Consultant

3 days ago

LA United States Campus Apartments Full time
Overview

Campus Apartments is seeking a highly motivated and enthusiastic Leasing Consultant to join our team. As a Leasing Consultant, you will play a critical role in ensuring customer satisfaction, fiscal stability, and good physical condition of our properties.

Responsibilities
  • Assist with leasing efforts to ensure full lease-up and maintenance of high occupancy levels, including mailing renewal offers, logging responses, and managing property availability.
  • Ensure accurate records of availability compatible with the lease renewal report.
  • Approve, enter, and present all rental applications to the General Manager for execution.
  • Manage property licenses and the renewal process by liaising with legal counsel and the City.
  • Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys for departing residents and performing inspections of vacated units.
  • Ensure that leases and resident check-ins are accurate and efficient.
  • Investigate and respond to concerns/complaints from residents in a timely manner, ensuring accuracy and fostering good public relations.
  • Assist in the preparation of weekly reports related to the property's performance as required.
  • Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
  • Assist in the development and implementation of resident retention programs.
  • Maintain courteous communication with residents, applicants, employees, and vendors.
  • Answer telephones as needed.
  • General administrative duties such as filing and typing.
Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • First Aid/CPR certification or willingness to obtain.
  • Valid driver's license and current automobile insurance (preferred).
  • Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
  • Computer skills and math ability.
  • Accurate typing and record keeping.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Knowledge of Entrata (preferred).
  • Accurate in numerical analysis and transfer of related data.
  • Accurate in preparation of documents to ensure grammatical and legal correctness.
  • Knowledge of and adherence to all federal, state, and local laws.
  • Ability to follow through with all necessary paperwork and ensure all deadlines are met.
  • Demonstrate a positive, professional, and enthusiastic attitude at all times.
  • Excellent customer service skills.
  • Ability to communicate effectively and professionally while operating in a fast-paced environment.
  • Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations.
  • Ability to think rationally beyond a specific set of instructions.

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