Sales and Customer Service Representative

1 month ago


Cincinnati, Ohio, United States Massage Envy Full time
{"title": "Sales and Customer Service Representative", "content": "Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Representative at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals while building a rewarding career.

What You'll Do:
  • Provide personalized service to clients, ensuring their needs are met and exceeded.
  • Promote our Total Body Care services, educating clients on the benefits of regular massage and skincare.
  • Support clinic flow by scheduling services, answering phone calls, and responding to emails.
  • Help grow and retain a client base through in-person and phone/email outreach.
What We Offer:
  • A competitive base pay of $14++/hour, plus bonuses and commissions.
  • Employer-paid healthcare, including medical, dental, and vision plans.
  • A matching 401(k) plan to help you save for your future.
  • Paid time off for full-time employees.
  • An employee referral bonus program to reward your network.
  • A flexible schedule to balance your work and personal life.
  • In-depth product and service training to enhance your skills.
  • A free massage, skincare, or stretch service each month.
  • 20% off all products.
What We're Looking For:
  • A high school diploma or equivalent, with previous retail or sales experience preferred.
  • Critical thinking skills, with excellent math and computer skills, and the ability to multitask.
  • Great people skills, with the ability to establish positive relationships with guests.
  • A general knowledge of massage and skincare services.
  • Availability to work primarily evening and weekend shifts.

We're committed to creating a supportive and inclusive work environment where you can thrive. If you're passionate about delivering exceptional customer experiences and building a rewarding career, we'd love to hear from you"}


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