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Retail Store Manager

2 months ago

Brea, California, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales and customer service representatives to achieve sales targets and provide exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of sales and customer service representatives to achieve sales targets and provide exceptional customer experiences.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with peers to build high-performing teams through best practice sharing and coaching.
  • Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
  • Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
Requirements
  • 3-5 years of sales and customer service experience, preferably in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Ability to lift up to 35 lbs. and stand for prolonged periods of time.
  • Travel and flexibility to support store hours as business needs dictate.
Preferred Qualifications
  • Bachelor's Degree or equivalent work experience.
  • 1+ years of management experience.
  • 1-3 years of telecommunications/wireless experience.
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving nearly 32 million customers across 41 states. We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Learn about our inclusive culture.