Member Service Representative

2 days ago


Long Beach, California, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide member service by maintaining a clean and organized sales floor, restocking merchandise, and assisting members with purchasing decisions.
  • Resolve member issues and concerns in a timely and professional manner.
  • Assist with processing member purchases, returns, and exchanges according to company policies and procedures.
  • Maintain knowledge of company policies, procedures, and products to provide accurate information to members.
  • Work collaboratively with other team members to achieve sales goals and provide exceptional member service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), and paid time off. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.

Apply now to join our team and start your career as a Member Service Representative at Sam's Club



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